Helion On demand · Intervention Sur-Mesure

48 hours to
regain control.

Cyberattack, urgent restructuring, ongoing merger, blocked Microsoft 365, Dynamics 365 or Azure deployment. These situations require a fast, precise and confidential response. We mobilise the right expertise in under 48 hours.

For any company size facing a critical or urgent situation.

NDA signed before any intervention. Absolute confidentiality guaranteed by contract.

Contact us urgently

Methodology

How we intervene

From first contact to full resolution, each step is framed to move fast without sacrificing precision.

1

Urgent contact

You contact us. We respond within 4 hours. An NDA is signed before the first detailed exchange about your situation.

2

48h express diagnosis

Complete technical audit of your environment within 48 hours, on-site or remotely. We map the problem precisely.

3

Action plan within 5 days

An operational deliverable with priority actions, mobilised resources and resolution KPIs. No blur, no jargon.

4

Resolution and follow-up

We stay until full resolution. Our commitment is based on the result, not the number of hours.

In which situations do we intervene

This pack covers any situation that requires immediate technical expertise.

Cyber incident

Incident response, remediation and security plan within 48h with a dedicated team. Post-incident analysis report included.

Urgent restructuring

Accelerated digital reorganisation: data migration, new access rights and tool realignment based on the new structure.

Merger & acquisition

Information system harmonisation, directory consolidation, data migration and post-acquisition tool unification.

Blocked deployment

Your Microsoft 365 project is stuck. We take over, diagnose blockers and deliver in accelerated project mode.

What we deploy for you

Microsoft 365, Dynamics 365 and Azure are mobilised according to the nature of the incident.

Tailor-made intervention
Microsoft Defender XDR

Microsoft Defender XDR

Extended detection and response to security incidents in real time.

Microsoft Entra ID

Microsoft Entra ID

Identity reset, conditional access and emergency MFA.

Microsoft 365

Microsoft 365

Accelerated deployment or migration of the full suite according to your needs.

Dynamics 365

Dynamics 365

Urgent recovery or security of a blocked CRM, ERP or business process.

Microsoft Azure

Microsoft Azure

Cloud remediation for infrastructure, access and critical resources.

Microsoft Teams

Microsoft Teams

Crisis team and emergency communication activated immediately.

Microsoft Purview

Microsoft Purview

Audit of compromised data and traceability of sensitive access.

Microsoft Security Copilot

Microsoft Security Copilot

Security AI to accelerate incident analysis and response.

Power BI

Power BI

Power BI to quickly produce a crisis, migration or remediation dashboard.

Power Automate

Power Automate

Power Automate to automate urgent actions, approvals and critical notifications.

Engagements inclus

NDA signed before any interventionOn-site or remote diagnosis within 48hAction plan delivered within 5 business daysCommitment on results, not hours

What you get in practice

Clear commitments, not vague promises.

1

Action plan in 5 days

An operational deliverable with priorities, resources and KPIs. Ready to deploy immediately.

2

Resolution guaranteed on results

We do not sell hours. We commit to effective problem resolution.

3

Absolute confidentiality

NDA signed before any exploration or information sharing. What you trust us with stays within our team.

4

Stronger security after intervention

Every intervention leaves your infrastructure stronger than before. No quick patch, a real solution.

5

Business continuity maintained

Even in a crisis, we work so your activity does not stop.

6

1 single point of contact

No pending ticket, no bouncing between teams. One referent coordinates the entire response.

The situation cannot wait

Call us directly. We can mobilise a team and start a diagnosis within 48 hours.

contact@helion-cloud.fr · Villeneuve-d'Ascq, Hauts-de-France